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Support

For the customer, support means help in need. Our team has all the necessary tools to help you as quickly and smoothly as possible. We can be reached by phone at the following number: +32 (0)51 200 028. An expert will speak to you in your native language.

Using Teamviewer, we can log in online and analyze the problems in great detail. Also, all problems are tracked in our ticket system. This way all questions can be tracked centrally and we can help our customers faster and solve their problems in a targeted way. At the bottom of this page you can find frequently asked questions and manuals about our software.

FAQ

General

How do I contact ADOPT id PLM support?

What are the benefits of an active maintenance contract?

How do I create a Siemens WebKey account?

How do I configure a Siemens licence server?

How do I add a product to my Support Center?

FAQ

Solid Edge

How to install Solid Edge?

How can I install Standard Parts?

What hardware do I need to run Solid Edge?

Is Solid Edge compatible with Windows 11?

Where can you see which version of Solid Edge you are using?

Can I use a Cloud-Enabled License?

Can I use RAL colors in Solid Edge?

FAQ

Siemens NX

How to install Siemens NX?

Request a TeamViewer session

Click on the button below to request a TeamViewer session:

Contact form

Would you like to have a maintenance contract with us?

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